1and1 Hosting - Technical Support
In the continued quest to highlight the good and the bad in the webhost world, I’m please to report another positive experience with 1and1. Part of my consultancy business revolves around web design and website administration for a handful of clients. This involves working with numerous different webhosts of varying quality.
On the rare occasion that I need to contact technical support, such as today with a reg transfer problem, I’m always a little nervous. After all getting support from webhosts can often be a bit of a lottery. It’s also not often the call is answered in my home country, I suspect that’s the case for most of the western world.
So how did 1and1 get on?
Well despite my call being routed round the world twice (well, at least that’s how it sounded) the actual advice I received was quick, clear and efficient. Above all else, it helped me to fix the problem in no time at all. I’m also pleased to say the phone number, although not toll free, was not a premium number and therefore the call shouldn’t hit my wallet too hard either.
So you could say I’m pretty happy with these guys. My overall experiences with 1and1 are really very good. I guess they have to be good to justify the higher charges.
Tag:Internet Marketing web 2.0 webhosts
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