"If you always do, what you've always done, you'll always get, what you've always got".

Thank goodness for technical support

I’ve been having problems adding new posts to my blog recently. Each time I published a post with an image or hyperlink it wasn’t added to my site, which as you can imagine was infuriating.

I hit the forums and Wordpress support, but couldn’t find a solution for a non techie like me. So the last resort was to contact my host tech support line, which because of the ridiculously low cost of my hosting I’d figured would be non-existent.

EUKHost

However, to my surprise I got a quick answer (not from the free phone number though) from what sounded like somewhere in India. Within three minutes the problem was fixed! It was something to do with a security update on the server apparently.. your guess is as good as mine.

So, despite me buying on price, it seems my host is indeed the class act it promises to be. If you need a new host or are just getting setup I can heartily recommend EUKHost.

They are UK based and their basic package is £22.99 per year which includes:

- 200MB disk space
- 2GB bandwidth per month
- Unlimited domains and sub domains
- MySQL and PHP
- Unlimited email addresses
- 24×7 phone, email and live chat support

This is cheap and quality so don’t be shy. Check them out!

I had a good long conversation with the support guy and I’m confident as my internet marketing business grows, these guys will be easily able to accommodate my needs. Nice!

(I am not being paid for this promotion, it is on the back of a great customer support experience.)

Tag:
Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.
  • del.icio.us
  • digg
  • Reddit
  • De.lirio.us
  • YahooMyWeb
  • Furl

comments

2 Responses to “Thank goodness for technical support”

  1. Mark on May 25th, 2007

    Strange to hear about such good service from a cheap web host. I’ve heard some horror stories, especially about ipower. Lucky you!

  2. Andy on May 25th, 2007

    I’ve also heard some horror stories, but so far so good with these guys. I’ll make a note to steer clear of iPower then.

    In fact lets open this up and either name and shame poor hosts, or wax lyrical about the good ones. I think I’ll write my next post on this.

Leave a Reply




  • Recent Conversations

    • deden: He is my inspiration. Whenever i say i can’t. I am trying to remember Him. He breaks...
    • Product Sourcing: nice blog, i used that times 50 bestt blogs thing once, very good list of them...
    • hair irons: Everyone has high hopes that Obama can turn everything around. I just hope they give...
    • Jessica Helter: what a such good information.. thanks for this.. I totally agree in your post.....
    • Roger Hamilton: Aggresive marketing is irritating..
    • book marketing plan: Excellent post! Thanks for recommending Steve’s site - his eBook is a...
    • Voos Baratos: I think that bloggers are not geeks, but geeks can be bloggers :-) The so-called...
    • Andy Bargery: Hi Isuzu Commercial Truck. You should definitely be able to find good small town...
  • Reader Poll

    • Have you used any of the following social media tools to market your business?

      View Results

      Loading ... Loading ...
  • Subscribe to this Blog

     Subscribe by RSS

    or by email below:

  • Add to Technorati Favorites

Advertisers & Affiliates

Memorable & Unique business cards

Create your own logo for $49